The map is blank or a place has no name

Alexa

Alexa

Last updated on Oct 12, 2026

The map is blank or grey

Symptom: the map shows no detail, and the app says "Map details need a connection. Your saved spots and GPS still work."

Cause: the background map comes from Apple Maps and needs a connection.

What to do: connect to the internet. Meanwhile your pins and your position are still drawn, and you can save spots and log catches as usual. Maps cannot be downloaded in advance. Use the app without a signal

A place is called "Dropped pin", or shows coordinates

Cause: the name of the water or the place could not be looked up β€” usually because the phone is offline. Names you have seen before stay available.

Where the app has no name for a water, it shows the name from Apple Maps, and where there is none, the coordinates. Named waters are available for New Zealand, Australia and the United States.

I cannot find my catch on the map

  • A catch that belongs to a saved spot has no pin of its own. Open the spot: its catches are under Your catches. The number on the spot's pin is the number of catches there.
  • Where pins are close together they shrink to small dots. Zoom in.
  • Or open Profile β†’ Catches and tap the catch β€” the map moves to it. Find your catches and spots

Nothing happens when I tap the map

A tap opens a pin only. To mark an empty point, touch and hold it: Drop a pin on any point

The search finds nothing

Searching for places needs a connection; your own spots can always be found. Search for a place or a saved spot

Weather warnings are not shown

Warnings exist for the United States only, and the map draws only the most urgent ones. "Warnings unavailable" means they could not be loaded. Official weather warnings

My position is missing

Location does not work

Still having issues?

Contact support with a screenshot of the map.