If you see a strip at the top of the app that says "Update required", the version on your phone is too old to work with our servers.

## Symptoms

- a strip at the top of every screen: "Update required — This version can't sync any more. Your spots and catches are safe on this phone."
- the forecast, the search and the weather warnings stop updating;
- new catches stay on "Conditions will fill in shortly".

## Solution

1. Tap **Open App Store** in the strip.
2. Tap **Update**.
3. Open the app again.

Everything you logged meanwhile is synchronised after the update.

If the button does not open the App Store, open it yourself: https://apps.apple.com/us/app/fishing-app-points-forecast/id6811529393

## While the strip is shown

You can still open your catches and spots, log new catches and save new spots. They are kept on your phone and sent after the update.

## Important

**Update the app — do not delete and reinstall it.** Deleting the app removes your records from the phone, and they cannot be brought back: [Reinstalling the app or changing phones](https://help.blacklabr.com/hc/blacklabr/articles/reinstall-or-new-phone)

## Good to know

- Updating keeps all your records and settings.
- The app needs iOS 18 or later. If the App Store offers no update, check your iOS version in Settings → General → About.
- Small improvements arrive by themselves: the app fetches them when it starts and applies them the next time it is opened. You are not asked anything.

## Still having issues?

[Contact support](https://help.blacklabr.com/hc/blacklabr/articles/contact-support).