If part of the forecast is empty or old, the message on the screen tells you why.

## The line at the bottom of the forecast

| The app says | Cause | What to do |
|---|---|---|
| Offline - live updates paused · weather from … | The phone has no connection. You see the last weather the app loaded. | Connect to the internet. The forecast refreshes by itself. |
| Weather outdated (…) - refreshing when possible | The weather is several hours old and a newer one has not arrived yet. | Check the connection, then leave the Forecast tab and open it again. |
| No weather data yet - bite score uses tide & sun/moon only | No weather could be loaded for this place. | Check the connection and open the tab again. If it stays, try a point nearby. |

There is nothing to pull or tap to refresh: the app loads fresh weather when you open the forecast, when you return to the app and when the connection comes back.

## A section is empty

| The app says | Cause |
|---|---|
| Tide data isn't available for this area yet. | There is no tide data for this point — usual on inland waters. The bite score is worked out without the tide. |
| no wave data / no water temperature data | There is no sea data for this point — usual on inland waters. |
| no wind data / no temperature data / Pressure data isn't available for this day. | The weather for this day could not be loaded. See the line at the bottom of the forecast. |
| A dash (—) in the ring of a day | There is not enough data to rate that day. |
| A faded ring on a day | The day was scored without weather — from the tide, sun and moon only. |

## "No strong windows today"

This is not an error. No part of the day scores high enough to be called a fishing window — for example on a windy day. Look at the **Bite score** bars to find the better hours, or check another day.

## The forecast is for the wrong place

The forecast does not follow you: it stays on the place you chose last. Tap the button in the top right corner of the Forecast tab and choose the place again: [Choose the place for the forecast](https://help.blacklabr.com/hc/blacklabr/articles/choose-forecast-location)

## The times look wrong

All times in the forecast are the local time of the place of the forecast, not of your phone. They differ when you look at a place in another time zone.

## "Choose a forecast location"

The app has no place for the forecast yet. Tap **Choose location**. To get the forecast for where you are, the app needs access to your location: [Location does not work](https://help.blacklabr.com/hc/blacklabr/articles/location-not-working)

## Still having issues?

[Contact support](https://help.blacklabr.com/hc/blacklabr/articles/contact-support) and tell us the place you chose and what the line at the bottom of the forecast says.